Privacy Policy
Effective Date: October 20, 2025
At Aurey, your privacy is our priority. We value your trust and are committed to protecting your personal information with the highest standards of care. This policy describes how we collect, use, and safeguard your data.
1. Information We Collect
We collect information to process your orders, provide customer service, and improve your shopping experience.
1.1. Personally Identifiable Information (PII): Information you voluntarily provide to us when placing an order, creating an account, or subscribing to our newsletter. This includes:
Full Name and Contact Number.
Email Address.
Shipping and Billing Address.
Account credentials (encrypted password).
1.2. Transactional and Payment Data:
Order history and purchase details.
Payment Information (e.g., credit card number details) is never stored on our servers. All transactions are securely processed and encrypted by trusted, compliant third-party payment gateways.
1.3. Usage Data (Non-PII): Information collected automatically when you browse our website to help us understand user behaviour and improve the site. This includes:
IP address, device type, browser information.
Pages viewed, time spent on the site, and referral sources.
2. How We Use Your Data
We use the collected information for the following primary purposes:
Order Fulfillment: To accurately process, pack, and deliver your orders, and to handle returns or exchanges.
Communication: To send you order confirmations, tracking information, and updates on product availability.
Marketing: To notify you about special offers, product updates, and personalized recommendations, provided you have opted in to receive them.
Improvement: To analyze usage data, troubleshoot issues, and enhance the overall user experience and performance of our website.
Security: To screen for potential risk or fraud (in particular, your IP address and email).
3. Data Security and Retention
3.1. Security: All data is encrypted during transmission and stored securely behind firewalls on protected servers. We implement commercially acceptable security measures to protect against unauthorized access, disclosure, alteration, or destruction of your personal information.
3.2. Data Retention: We retain your PII only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law (e.g., for tax and accounting purposes). Account data is retained until you request account deletion.
3.3. No Selling of Data: We never sell, trade, or rent your personal information to third parties for independent marketing purposes.
4. Third-Party Disclosure and Links
4.1. Service Providers: We may share limited, necessary information with our trusted service providers who assist us in operating our website, conducting our business, or serving our users. These partners include:
Logistics Companies: To facilitate shipping and tracking.
Payment Gateways: To process payments securely.
Marketing Platforms: To manage email communication (only for users who have opted in).These third parties are contractually obligated to keep your information confidential and are prohibited from using your personal information for any purpose other than those explicitly stated.
4.2. Third-Party Links: Our website may contain links to third-party websites. If you click on a third-party link, you will be directed to that site. We are not responsible for the privacy practices or content of these external sites, and this Privacy Policy does not apply to them.
5. Cookies and Tracking Technologies
5.1. Use of Cookies: Our site uses cookies (small data files stored on your device) to improve your browsing experience, analyze site traffic, and personalize recommendations and advertisements.
5.2. Control: You have the ability to accept or decline cookies. You can choose to disable cookies anytime via your browser settings, but please note that this may affect the functionality and performance of some parts of our website.
6. Your Rights
You have the right to access, correct, or delete your personal information held by us. You can:
Access/Update: Review and change your account information at any time by logging into your account on Aurey.in.
Opt-Out: Unsubscribe from our marketing emails by following the “unsubscribe” link in any promotional email we send you.
7. Contact Us
For any concerns regarding this Privacy Policy or your personal data, please contact us at:
Detail Information
Email support@aurey.in
Phone 9717754213